Pack-Out Services DFW Metroplex
Inventoried, Photographed, Climate-Stored
Pack-out is the inventoried removal of your belongings from a damaged property so mitigation and the eventual rebuild run cleanly. We are Southlake-based and serve the entire DFW Metroplex. Every item is photographed and logged room by room before it leaves, transported to a secured climate-controlled storage facility, and routed for specialty cleaning where the loss demands it. Triage decisions on porous contents follow IICRC S500 (Water Damage Restoration) categorization, and S520 where mold-impacted contents are involved. Documentation is built for your adjuster from the first carton.
Pack-Out Services
What a Professional Pack-Out Includes
Pack-out is more than moving boxes. Each phase is built to protect your contents, document the loss for your carrier, and keep structural drying on the IICRC S500 timeline.
On-Site Inventory + Photo/Video Log
Before anything leaves the property, we walk room by room with you and capture every item on photo and video with a written condition note. Cartons and pad-wrapped lots are numbered as they are built, and tagged against the affected room. You receive a copy of the inventory the same day, and the CleanClaims-aligned contents log goes straight to your adjuster. Nothing leaves until the manifest is signed by the homeowner.
Get Started →Salvageable / Non-Salvageable Triage
Every item is categorized into salvageable, non-salvageable, or specialty-restoration during the inventory walk. The split follows IICRC S500 for water-impacted porous goods and S520 where mold is in play. Specialty buckets cover electronics, textiles, art, documents, and soft goods. Items flagged non-salvageable are documented with photo and replacement-cost detail for your contents claim. Nothing is discarded without your written authorization on the manifest.
Get Started →Transport to Climate-Controlled Storage
Salvageable contents are pad-wrapped, shrink-wrapped, or carton-loaded and trucked to a secured climate-controlled storage facility through our Southlake-area warehouse partner. Documented temperature stays in a 65 to 75 degree band with relative humidity below 60 percent, which matters in DFW summers when uncontrolled storage will warp wood, mildew paper, and degrade leather. The homeowner signs the chain-of-custody manifest at the truck before transport.
Get Started →Specialty Cleaning in Parallel
Contents cleaning runs in parallel with structural drying at the property, not after. Hard goods route to ultrasonic cleaning for detailed surface contamination removal. Fabrics, drapes, and upholstery route to ozone or hydroxyl chambers for odor and contamination. Clothing and linens go to a textile-restoration partner for laundry on the correct contamination protocol. Affected electronics route to an electronics-restoration partner for HEPA, deionized-water rinse, and bench testing.
Get Started →CleanClaims-Aligned Documentation
Every item, every photo, every restoration step logs into CleanClaims throughout the job. Your adjuster gets a contents file that mirrors the format their carrier expects: numbered lot, condition photo, salvage decision, cleaning protocol applied, and replacement-cost line for non-salvageable items. That documentation is the difference between a clean contents settlement and weeks of supplemental back-and-forth. We do the paperwork once and we do it right.
Get Started →Pack-Back After Rebuild Is Complete
Pack-back happens only after the structure is dried to IICRC S500 standard and reconstruction is finished. To be explicit: Flood Titan does not perform reconstruction. The rebuild is handled by a general contractor partner. Once their punch-list is closed and the home is ready for occupancy, we coordinate the return. Contents come back in reverse order so daily-use items unpack first, and we walk every numbered lot against the inventory before you sign off.
Get Started →When a Pack-Out Is the Right Call
We trigger a pack-out any time mitigation cannot run safely or thoroughly with contents in the affected footprint. That covers major water losses with multi-room flood cuts, smoke loss where soft goods need to clear the residue zone, IICRC S520 mold containment, and any Category 3 (sewage or storm) event where porous contents need triage. Most DFW homes are slab-on-grade with no basement, so pack-out staging happens on the main floor and garage rather than the lower-level holding area northern markets use.
- Major water losses. Supply-line failures, water-heater ruptures, and pinhole-leak floods that cross rooms force flood cuts and lower-drywall removal. Contents in the cut zone clear out first.
- Fire and smoke damage. Soot is acidic and embeds in textiles within hours. Pack-out plus parallel cleaning at our partner facilities prevents permanent residue setting.
- Mold remediation (IICRC S520). Containment requires the affected zone to be sealed and depressurized. Contents in that zone are inventoried, HEPA cleaned, and held off-site until post-remediation verification.
- Sewage and Category 3 water (IICRC S500). Porous contents in direct contact typically cannot be salvaged. Heavy DFW storm-season backflow events drive this decision often.
- Reconstruction staging. We do not perform the rebuild ourselves. We coordinate with your general contractor and keep contents off-site until their punch-list is closed.
Our Six-Step Pack-Out Protocol
On-Site Inventory + Photo/Video Log
Every item gets photographed and condition-noted before it leaves. We work room by room, building numbered cartons and pad-wrapped lots tagged to the source room. The homeowner signs the manifest.
Salvageable / Non-Salvageable / Specialty
Each item is categorized into salvageable, non-salvageable, or specialty-restoration. Specialty buckets include electronics, textiles, art, documents, and soft goods. S500 governs water-impacted porous items; S520 governs mold-impacted items.
Transport to Climate-Controlled Storage
Salvageable contents move to our Southlake-area warehouse partner with documented climate control. The homeowner signs the chain-of-custody manifest at the truck before transport leaves the property.
Specialty Cleaning in Parallel
Hard goods route to ultrasonic. Fabrics and upholstery route to ozone or hydroxyl chambers. Clothing and linens route to a textile-restoration partner. Affected electronics route to an electronics-restoration partner. All runs alongside structural drying at the property.
CleanClaims Documentation Throughout
Every item, every photo, every cleaning step logs into CleanClaims. Your adjuster receives a contents file aligned to carrier expectations: numbered lot, photo, salvage decision, protocol applied, replacement-cost line where needed.
Pack-Back After Rebuild Is Done
Pack-back happens only once the structure is dried to IICRC S500 standard and reconstruction by your general contractor is complete. We coordinate the return, walk numbered lots against inventory, and sign off with you.
Why DFW Homeowners Choose Flood Titan for Pack-Out
- Southlake-based, DFW-wide. We are based in Southlake, mobilize from 401 N. Carroll Ave., and cover the entire Metroplex from Trophy Club to Plano. Same crew on every job.
- IICRC Certified Firm #70249559. Contents triage follows IICRC S500 for water and S520 for mold. We do not improvise the standards.
- CleanClaims-integrated documentation. The contents log your adjuster needs is produced as we work, not reconstructed after the fact.
- Specialist partners, not bluffed in-house. Textiles, electronics, documents, and art route to vetted restoration vendors. We do not pretend ultrasonic for hard goods is the same as electronics-bench restoration.
Why DFW Climate Drives the Storage Decision
Humid DFW summers complicate textile and document restoration if storage is not climate-controlled. Relative humidity above 60 percent will mildew paper, swell wood, and stress leather inside a few days. Our warehouse partner holds documented temperature in a 65 to 75 degree band with RH below 60 percent year round. That matters most for paper documents, vintage textiles, leather, veneered wood, and electronics waiting on bench restoration.
Storm-Season Category 3 Triage
Heavy DFW storm-season events from March through June drive sewer backflow and groundwater intrusion that classify as IICRC S500 Category 3 water. In a Category 3 zone, porous contents in direct contact (upholstered furniture, mattresses, particleboard, carpet, drapes, paper) typically cannot be salvaged. Hard goods (sealed wood, metal, glass, glazed ceramic, sealed plastic) usually can be salvaged with appropriate decontamination. Triage decisions are documented per item with photo evidence so your contents claim reflects the real loss footprint.
Insurance Contents Claim Coordination
Most major carriers route contents losses to a contents specialist on the adjuster side, separate from the structural adjuster. We coordinate directly with that specialist. Our CleanClaims contents log integrates with the format their team works in, so the numbered inventory, photo evidence, salvage decisions, and replacement-cost detail land in the file without translation. We track scope changes and supplemental requests as the loss develops. We do not run carrier preferred-vendor programs; the work is yours and ours, the documentation is built to settle cleanly.
Our Service Area
DFW Pack-Out Service Coverage
Flood Titan Restoration mobilizes pack-out crews across the entire Dallas-Fort Worth Metroplex from our Southlake operations base.
Major Loss? Get the Pack-Out Started Today
The longer contents sit in a damaged structure, the more secondary damage they take on. Call 817-95-FLOOD to start an inventoried, CleanClaims-documented pack-out anywhere in DFW.
Quick Answers to Common Questions
Scope It Before You Move Anything
Pack-out is paperwork-heavy by design. We document the scope first, build the CleanClaims contents log as we go, and keep the file aligned with what your adjuster needs. Same IICRC certified team from inventory through pack-back.