Accessibility Statement

Our Commitment

We believe a homeowner who needs water damage help should be able to find us, read our pages, and call us, regardless of how they use the web. That includes people who rely on screen readers, keyboard navigation, voice control, screen magnifiers, or higher-contrast color settings.

This statement applies to floodtitanrestoration.com and all subpages.

Conformance Target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the W3C. This is the standard most U.S. courts and federal agencies reference when evaluating website accessibility.

What We've Built In

• Semantic HTML landmarks (<nav>, <main>, <footer>) so screen readers can jump between regions
• A "Skip to main content" link that appears when keyboard users press Tab
• Visible focus outlines on every interactive element when navigating by keyboard
• Descriptive alt text on photos of our work and equipment
• Color contrast that meets or exceeds the 4.5:1 ratio for normal text
• Forms with associated labels and accessible error messaging
• Mobile-responsive layout that scales cleanly to small screens and large text
• A 24/7 phone number prominently displayed on every page as an alternative to web-based contact

Known Limitations

We're a small local business and we won't pretend our site is perfect. Areas we're actively working on:

• Our embedded Google Map and the Tawk.to live chat widget are third-party tools whose accessibility we don't fully control. If either gives you trouble, please call 817-95-FLOOD instead.
• Some older blog post images may have shorter alt text than ideal. We're upgrading these as we audit.

Reporting an Issue or Requesting Help

If you run into anything on our site that's hard to use, broken with a screen reader, or otherwise inaccessible, we want to hear about it. We treat accessibility reports the same way we treat any other customer issue: respond fast, fix it, and follow up.

Email: info@floodtitan.com
Phone (24/7): 817-95-FLOOD (817-953-5663)
Mail: Flood Titan Restoration LLC, 401 N. Carroll Ave., Suite 449, Southlake, TX 76092

Please describe the page you were on, the device or assistive technology you were using, and what went wrong. We aim to respond within 2 business days.

Alternative Ways to Reach Us

If our website isn't working for you, you can still get help. Our phone line is staffed 24 hours a day, 7 days a week. A real person, not a phone tree, picks up.

817-95-FLOOD

Standard & Last Updated

Conformance target: WCAG 2.1 Level AA. This statement was last reviewed on 2026-05-08.