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Customer Reviews

Real homeowners. Real water, fire, and storm damage. Read what DFW customers say about working with Flood Titan Restoration.

★★★★★

5.0 on Google · Verified reviews

IICRC Certified Firm #70249559 · Southlake, TX

★★★★★ Water Mitigation

"Allen with Flood Titan was outstanding. Within an hour of my family's call, he was on-site assessing the situation and had his team mobilized to begin the mitigation process. He and his team were professional, friendly, and extremely knowledgeable throughout the entire experience. Allen maintained consistent communication and personally visited daily to monitor progress and ensure everything was moving forward as expected. His attention to detail and commitment to customer service gave us great confidence during a stressful time. I highly recommend Allen and the Flood Titan team to anyone in need of restoration services. Their responsiveness, professionalism, and dedication were truly exceptional."

DFW Metroplex · 16 hours ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"⭐⭐⭐⭐⭐ Flood Titan was fantastic! They're the only company I trust for water leaks. Allen's team was professional, responsive, and genuinely cared about helping me through the situation. It's refreshing to find people who still take pride in their work. I highly recommend them!"

DFW Metroplex · Edited 13 hours ago

✓ Verified Google Review
★★★★★ Water Damage

"Great restoration company, reliable, honest, professional and most important very personal the owner will be helping and guiding you thru out the whole process."

DFW Metroplex · a month ago

✓ Verified Google Review
★★★★★ Water Heater Flood

"o grateful for this team for coming out during an emergency. Our water heater exploded and I have never experienced anything like this before. The team at Flood Titan came immediately and helped mitigate the situation. We are so grateful for their help, knowledge, and support."

DFW Metroplex · a month ago

✓ Verified Google Review
★★★★★ Water Mitigation

"Alan is such a hard worker and very knowledgeable. He also helped me with the steps after the mitigation."

DFW Metroplex · a month ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"During a challenging time Flood Titan Restoration saved the day. Allan, Travis and their team were professional, gave tip quality care to our home and helped us navigate the situation from beginning to end. They came quickly and stayed late to mitigate damage. While I hope to never endure this again, if I did, there is no other company I would want to work with besides them."

Flower Mound, TX · a month ago

✓ Verified Google Review
★★★★★ Water Damage

"I wish I could give 10 stars! Allen came out immediately when I called and helped us figure out if we had a leak (thankfully we did not). He was extremely trustworthy, knowledgeable and reliable. I am incredibly impressed with this company and the services!!"

Trophy Club, TX · a month ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"We have been very impressed with Allan at Flood Titan! Quick response and great communication. Thank you! 🙌"

Dallas, TX · a month ago

✓ Verified Google Review
★★★★★ Water Damage

"Great work!"

Southlake, TX · a month ago

✓ Verified Google Review
★★★★★ Water Damage

"Working with this company has been nothing but a smooth experience. They took the time to explain everything to me and ensure that I am getting quality service. Communication and alignment amongst the team was A+ superb across the board. I am very happy with the end product and will utilize these guys again should I ever have a need."

Dallas, TX · 2 months ago

✓ Verified Google Review
★★★★★ Insurance Claim Help

"Allan and his crew were a lifesaver. We had water coming up through the floor from a slab leak and I called Flood Titan late in the evening — they were at our house within the hour. From start to finish, Allan was upfront about what needed to happen, kept us in the loop every day, and worked directly with our insurance so we didn’t have to fight that battle ourselves. The drying took a few days and they checked in constantly to make sure things were progressing right. You can tell they actually care about the people they’re helping, not just finishing the job. Highly recommend if you’re anywhere in the DFW area and need restoration done right."

Southlake, TX · a month ago

✓ Verified Google Review
★★★★★ Insurance Claim Help

"Allan and his team answered my call after hours and were at my home to help in 30minutes. While my situation was stressful, Allan was a great communicator and provided calm in the chaos. It's a family owned business who takes the time to understand your needs. For me that was helping work through the insurance process. Very grateful. Highly recommend."

Keller, TX · 2 months ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"Allan and his team are fantastic!! Great communicators and super trustworthy. Highly recommend Flood Titan Restoration!"

Colleyville, TX · 2 months ago

✓ Verified Google Review
★★★★★ Carpet & Subfloor Extraction

"Allan is a great professional. Very knowledgeable with extraction and helped dry out my carpet and subfloor in a couple of days. I appreciated his knowledge and how he took care of the whole property. Also, left everything clea. And ready for new pad to be installed."

Grapevine, TX · 5 months ago

✓ Verified Google Review
★★★★★ Ice Storm Damage

"With the recent ice storm - Flood titan restoration came out and helped us quickly with water damage coming in. Allan was very quick to respond. He was professional and made sure we had everything dried quick and put back together right away. I highly recommend them for any restoration services and plan to use them in the future when needed."

Trophy Club, TX · 5 months ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"Had water damage at my home in Plano and a neighbor recommended Flood Titan Restoration. They sent a team out right away and got the drying process started—no waiting, no runaround. Everyone was polite, professional, and easy to work with from start to finish. You can tell they take pride in what they do. If you’re dealing with water damage and want a company that shows up and handles things the right way, I’d definitely recommend them."

Plano, TX · 2 months ago

✓ Verified Google Review
★★★★★ Insurance Claim Help

"I had a water emergency in the middle of the night and honestly didn’t expect anyone to pick up when I called Flood Titan at 2am, but they did. Not only did they answer, they were at my house shortly after. I had no idea what to expect, but they explained everything step by step. They’re also handling my insurance claim directly, which has taken a huge weight off my shoulders. Cannot recommend them enough!"

Southlake, TX · 2 months ago

✓ Verified Google Review
★★★★★ Snowstorm Water Damage

"Flood titan restoration came out during the snowstorm and acted fast to dry some water damage that was coming in. Allan was very polite, professional and started drying everything right away, which saved us from a much worse situation. I highly recommend them if you ever need restoration services."

Trophy Club, TX · 5 months ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"The team at Flood Titan saved my house. We were not in town when our house flooded but the team was ready and available last minute ! They’re on speed dial now!!! Thank you Flood Titan for your expedited and professional service!!!"

Keller, TX · 2 months ago

✓ Verified Google Review
★★★★★ Flood Mitigation

"I had a great experience working with Flood Titan Restoration. From the moment I called, Allan (the owner) was responsive, professional, and clearly knew what he was doing. He showed up quickly, assessed the situation thoroughly, and walked me through every step of the process so I knew exactly what to expect. Allan and his team were respectful of my home, worked efficiently, and made a stressful situation much easier to deal with. They handled the cleanup and restoration with real attention to detail, and everything was left clean and fully restored. What really stood out was Allan’s communication and honesty — no surprises, just solid work and great service. I’d definitely recommend Flood Titan Restoration to anyone dealing with water damage."

Southlake, TX · 3 months ago

✓ Verified Google Review
★★★★★ Insurance Claim Help

"Alan was super responsive and helpful in completing the restoration for our bedroom. He came quickly and helped give us advice with the insurance company."

Justin, TX · 3 months ago

✓ Verified Google Review
★★★★★ Water Mitigation

"Absolutely top-notch water mitigation service. From the moment they showed up, you could tell they knew exactly what they were doing. Fast response, professional equipment, and they took the time to explain every step so nothing felt uncertain. They treated the home like it was their own clean, respectful, and thorough. The drying process was handled perfectly, and they didn’t cut corners. You can tell they take pride in their work and actually care about doing the job right. If you’re dealing with water damage and want someone reliable, honest, and highly skilled, this is the team you want on your side. Highly recommend."

Plano, TX · 3 months ago

✓ Verified Google Review
★★★★★ Water Heater Flood

"We just moved to Colleyville and our water heater in the attic decided to break and flood our entire downstairs. Great timing! Flood Titan Restoration sent their team out immediately and honestly made a stressful situation so much easier. Everyone was so friendly and made us feel like we were in good hands the whole time. They were super careful with all our stuff (we were still unpacking!) and got us back in our house way faster than we expected. Highly recommend these guys!"

Colleyville, TX · 3 months ago

✓ Verified Google Review
★★★★★ Insurance Claim Help

"I used Flood Titan recently to mitigate flood damage in my home. Great guys! Very professional and thorough. Good communication. And they helped me maneuver through Insurance Claim. I highly recommend!!"

Richardson, TX · 3 months ago

✓ Verified Google Review

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In Our Clients' Words

More reviews clients shared with us directly about their restoration work with Flood Titan.

★★★★★ Flood Mitigation

"It's never a good day when your plumbing breaks and causes your house to flood, but Allan and his team at Flood Titan Restoration were there for us every step of the way. I couldn't recommend them enough!"

David Fenter

DFW Metroplex · 3 weeks ago

Client Review
★★★★★ Flood Mitigation

"Flood titan is amazing! Very professional to work with and their communication is great. I would recommend them to anyone!"

Brandon Samples

DFW Metroplex · 3 weeks ago

Client Review
★★★★★ Flood Mitigation

"We came home from being out of town to find that a toilet had overflowed and there was water everywhere. It was a stressful situation, but Flood Titan Restoration made the entire process much easier. I called them, and they were at my house within an hour. Their team immediately got to work extracting the water and setting up equipment. They were professional, knowledgeable, and communicated clearly throughout the process. What stood out most was how friendly and respectful they were. They truly treated our home as if it were their own. If you ever find yourself dealing with water damage, I highly recommend Flood Titan Restoration. Fast response, great service, and a team that genuinely cares."

Luis Loya

DFW Metroplex · in the last week

Client Review
★★★★★ Flood Mitigation

"A refrigerator water line leak caused water damage in our kitchen, and Flood Titan Restoration came out right away. Their team was knowledgeable, professional, and made the entire process stress free. They dried the areas and kept us informed every step of the way. Excellent service and great communication. Highly recommend!"

Maya Naruzetskaya

DFW Metroplex · in the last week

Client Review
★★★★★ Water Damage

"Titan were truly World Class from the intake call to the clean up. I can not thank Allan enough for helping through this traumatic event"

Keir Milan

DFW Metroplex · in the last week

Client Review
★★★★★ Flood Mitigation

"Flood Titan Restoration exceeded every expectation during one of the most stressful situations my family has ever experienced. From the very beginning, Allen was incredibly attentive, professional, and compassionate. He took the time to explain every step of the restoration process, answered all of our questions, and truly made us feel comfortable and taken care of during our water loss situation. The entire team was punctual, respectful, and extremely thorough with their work. Their attention to detail and commitment to quality gave us complete peace of mind. You can tell they genuinely care about their customers and take pride in what they do. I highly recommend Flood Titan Restoration to anyone dealing with water damage or restoration needs. Outstanding service, amazing communication, and top-notch workmanship from start to finish. Thank you Allen and the entire Flood Titan team for turning a stressful experience into such a positive one!"

Farshad Sassounian

DFW Metroplex · a month ago

Client Review
★★★★★ Water Damage

"Amazing job very professional"

ELENA KUNYAVSKI

DFW Metroplex · a month ago

Client Review
★★★★★ Flood Mitigation

"We had a slow leak under our sink that we didn't catch before leaving town. When we got back from our trip, part of the floor had been damaged. Flood Titan Restoration was quick to respond and did a great job drying everything out and preventing further damage. They were easy to work with, communicated well, and treated our home with care. Great experience from start to finish. Highly recommend."

Jason Lewis

Southlake, TX · a month ago

Client Review
★★★★★ Insurance Claim Help

"Allan, Travis and Anna did a great job helping us recover from a flood upstairs in our bedroom, bathroom and laundry room. They were professional, experienced, and always on time. We appreciated their clear communication to us of what we needed, what they were doing, and how long the process would take. They also interacted with our insurance company to help address any questions the insurance company had regarding the process We would highly recommend them"

Kenneth Wenzel

Euless, TX · a month ago

Client Review
★★★★★ Flood Mitigation

"We had an AC leak while we were out of town, as we came back we found a nice stream of water from our ceiling down to our game room… Flood Titan Restoration did a phenomenal job, did not feel intrusive at all (as I experienced once before with another company). Great communication and quality.. would use them again (hopefully never though 😆)"

Diego Estrada

Dallas, TX · a month ago

Client Review
★★★★★ Snowstorm Water Damage

"We had a massive water leak at our home during the snowstorm a few months ago that was bad enough to force our whole family to temporarily move out. It was an incredibly stressful and emotional time, especially with young kids who didn’t fully understand why we had to leave our house. What I didn’t expect was for Allan, the owner, to show up personally and bring toys for my children to help brighten their mood during such a difficult situation. I was completely caught off guard and honestly moved by that gesture. On top of that, the work was handled with total professionalism. The team was responsive, thorough, and clearly knew what they were doing. But it’s that personal touch from Allan that set Flood Titan Restoration apart from any other company I could have called. They didn’t just restore our home they took care of our family. If you’re dealing with water damage, don’t hesitate. These are genuinely good people."

Sofya Miller

Colleyville, TX · a month ago

Client Review
★★★★★ Emergency Response

"When I discovered a flood in my home, I was stressed and didn’t know where to turn. I called Flood Titan and they came out quickly, which meant everything in an emergency situation like this. From start to finish, they were honest, professional, and did an exceptional job addressing the issue. It’s rare to find a company you can truly trust when you’re in a vulnerable situation, and Flood Titan delivered on every level. They were transparent about the process, didn’t try to upsell me on anything unnecessary, and the quality of their work speaks for itself. I genuinely hope I never have to deal with another leak again, but if I do, Flood Titan will be my first and only call. Highly recommend to anyone in need of fast, reliable, and honest water damage help!"

nelly cobos

Westlake, TX · a month ago

Client Review
★★★★★ Flood Mitigation

"I had an excellent experience with Flood Titan Restoration. From the moment I reached out, Allan and his team were responsive, professional, and genuinely cared about helping me through a stressful situation. Allan, in particular, stood out for his professionalism. He was knowledgeable, courteous, and took the time to answer all my questions, making me feel completely at ease. They arrived quickly, explained the entire process clearly, and handled everything with efficiency and attention to detail. Thank you!"

Anthony Marciano

Southlake, TX · 2 months ago

Client Review
★★★★★ Storm Damage

"5- ⭐⭐⭐⭐⭐ I recently referred my son to Allan Lummer, the owner of Flood Titan Restoration, after his back room was flooded due to the recent rainstorm. As this was a new home, my son and daughter-in-law were understandably upset about the situation. I knew I could rely on Allan, given my professional connections and previous positive experiences with him. From the moment I reached out, Allan prioritized my son’s situation. He and his partner, Travis, assessed the damage promptly and communicated clearly about every step they would take. This was especially important for my son, who tends to have limited patience during stressful situations. Allan’s professionalism and attention to detail truly set Flood Titan apart. Their slogan, “When Disaster Strikes, Titans Restore,” perfectly encapsulates the quality of service they provide. I highly recommend Flood Titan Restoration for anyone facing similar challenges. They handled everything with care and expertise, making a difficult situation much more manageable. Thank you, Allan and Travis! #CustomerServiceExcellence, #HighlyRecommended,#WaterDamage #ProfessionalService,#FloodRestoration"

Ann Marsh

Grapevine, TX · 2 months ago

Client Review
★★★★★ Storm Damage

"After last week’s rain, I noticed a leak that had me worried. I called Flood Titan Restoration and they came out almost immediately. They got everything dried out fast before any other damage had a chance to set in. The best part? The damage was caught early enough that I didn’t have to involve my insurance at all. That alone saved me so much stress. Highly recommend these guys if you want fast, professional service from people who genuinely care and won’t take advantage of you"

steve ashbel

Southlake, TX · 2 months ago

Client Review

Why Customers Choose Flood Titan

Across all 5-Star Rated, four themes show up over and over: fast response, honest communication, expert insurance claim help, and treating your home with respect. That's not marketing, that's what our customers actually said.

60

Minute Response Goal

24/7

Emergency Available

5.0

Google Star Rating

100%

Insurance Handled

Got Damage? We're On The Way. 24/7. Call 817-95-FLOOD.

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Trusted Credentials

IICRC

Certified Firm #70249559

BNI Member

Southlake Business Builders Chapter

5.0★

Google Reviews

24/7

Emergency Response

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