Burst pipe in your DFW home? Call 817-95-FLOOD. On-site in 60 minutes
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Burst Pipe Water Damage Cleanup
DFW Emergency Extraction & Drying

A burst pipe puts hundreds of gallons of clean water on your floor in minutes. Most of what it will cost to restore your house is decided in the first 24 hours. Flood Titan Restoration is IICRC Certified Firm #70249559. We arrive within 60 minutes, extract the water, set psychrometric drying chambers to IICRC S500 standards, and document the claim in carrier-aligned Xactimate format. Owner-operated, locally based in Southlake.

Call for Emergency Help Get a Free Inspection
24/7 Emergency Line817-95-FLOOD (35663)
60-Minute ResponseOn-site across most of DFW, or we tell you before dispatch
IICRC Certified FirmFirm #70249559, S500 scope on every job
Owner-OperatedAllan answers the phone. No call center, no franchise dispatcher
Insurance DocumentedDaily moisture logs, photo log, S500-aligned scope to your adjuster

Stop the Loss in The First Five Minutes

The single biggest variable in the final repair number is how fast the water stops flowing. Before you call anyone, do these three things if it is safe to do so:

  1. Shut the main valve. Usually at the street meter (round concrete lid in the yard) or where the supply enters the house. If you have a homeowner shutoff in the garage or utility room, that is faster.
  2. Kill the breaker to any area where water is near outlets, switches, or panels.
  3. Move valuables off the floor and away from active flow. Lift furniture legs onto blocks or foil if you cannot move it.

Then call us. Do not run a household vacuum on standing water and do not wait to see how bad it gets. By the time you can see how bad it is, the materials have crossed thresholds you cannot reverse.

Where DFW Burst Pipes Actually Happen

Freeze Burst (Winter Storms)

February 2021 alone produced more burst pipe claims in DFW than the previous decade combined. Attic supply lines and exterior wall runs freeze first. Copper splits along the seam; PEX expands until a fitting blows. Damage shows up after the thaw, which is when calls flood our line.

Supply Line Failure

Washing machine hose, ice maker line, toilet supply, dishwasher feed, sink shutoff. The braided lines that came with most appliances 8 to 12 years ago are now well past their service life. They fail silently while you are at work and put 300 gallons through your kitchen by the time you come home.

In-Wall & In-Slab Breaks

The pipe inside the wall is the worst category because you do not see the water until drywall stains or paint bubbles. By then the bottom plate, insulation, and lower 16 to 24 inches of drywall are saturated. In-slab breaks are covered on our slab leak page.

Attic Line Burst

A burst in the attic floods the ceiling below. Drywall sags, paint bubbles, recessed cans drip water. We FLIR-scan the ceiling before any cuts to map the actual wet footprint and minimize unnecessary demo.

What We Do When We Arrive

  1. Step 1: Confirm Source & Loss Class

    Verify the burst is contained. Map the wet area with moisture meters and FLIR. Classify the water (Cat 1 clean, Cat 2 grey, Cat 3 black) per IICRC S500 §10.5. Photograph everything before any work begins.

  2. Step 2: Bulk Extraction

    Truck-mounted and portable extractors pull standing water from carpet, hardwood, tile, and concrete. Carpet pad is removed if Cat 2 or worse; salvageable carpet gets weighted extraction passes per S500 §12.

  3. Step 3: Controlled Demolition (Only What's Needed)

    Drywall bottom cut at moisture termination (typically 16 to 24 inches), saturated insulation removed, baseboards detached. We cut only what cannot be dried, never more. Affected materials are bagged and documented.

  4. Step 4: Psychrometric Drying

    LGR dehumidifiers and centrifugal air movers calculated to S500 load (grains per pound × cubic feet ÷ dehu capacity). Equipment runs 24/7. We return every 24 hours, log moisture readings on every affected material, and adjust until target is hit. Typical timeline: 3 to 5 days.

  5. Step 5: Document & Bill the Claim

    Photo log, FLIR images, daily moisture logs, Xactimate scope written in carrier-aligned language. We bill the carrier directly. You owe your deductible only.

  6. Step 6: Rebuild

    Drywall replacement, texture match, primer and paint, base trim reinstall, flooring repairs. Same crew. Same project number. Same single point of contact from first call to final walkthrough.

Slab Leak

In-slab copper pinhole, FLIR detection, hardwood and subfloor drying.

Water Heater Flood

Tank failure, pan overflow, garage or attic flood scope.

AC Drain Pan Overflow

Attic air handler overflow ceiling stains in DFW summers.

Attic & Roof Leak

Saturated insulation, ceiling stains, hidden moisture in batts.

Cat 3 Sewage Backup

Black water, full PPE, antimicrobial scope, structural tear-out.

All Water Damage Services

Full water damage restoration hub for DFW homeowners.

Burst Pipe Questions Homeowners Ask Us

Shut off the main water valve to your house. It is usually at the street meter or where the supply enters the home. Then turn off electricity to the affected area at the breaker if water is anywhere near outlets or panels. Move what you can off the floor and call 817-95-FLOOD. Do not use a household vacuum on standing water. We are on-site within 60 minutes across DFW.
A half-inch supply line at typical 60 psi household pressure releases roughly 50 gallons in 15 minutes. A burst quarter-inch ice-maker line still moves about 25 gallons. A failed washing machine hose can put 300 gallons on the floor in an hour. This is why response time is the single biggest variable in the final repair cost.
Almost always yes. Standard Texas homeowners policies cover sudden and accidental discharge of water from a plumbing system. Freeze burst is also typically covered, with the carrier-specific caveat that heat must have been maintained in the home or pipes must have been drained if the home was unoccupied. We document the loss in IICRC S500 format and bill the carrier directly in Xactimate. Your deductible is your only cost in most claims.
No. Plumbing repair requires a licensed plumber. Our scope is mitigation and restoration: stop the loss, extract water, dry the structure, document the claim, and rebuild what was removed. We can usually have a plumber on-site through our coordination network within 2 hours if you do not already have one.
Per IICRC S500, clean (Category 1) water reclassifies to Category 2 at the 48-hour mark and Category 3 after another 48 hours. Once it is Category 3, porous materials including carpet pad, drywall bottom, and insulation are removed instead of dried. Catching a burst pipe within the first 24 hours often saves drywall and flooring that would otherwise come out.
Hidden wall leaks are the worst category for finished materials. By the time water shows on the surface, the bottom plate, insulation, and drywall lower 16 to 24 inches are often saturated. We use FLIR thermal imaging and Tramex meters to map the actual wet footprint before any cutting, then make controlled selective cuts to dry from the inside. Daily moisture logs document each cavity until S500 drying goals are met.

Pipe Bursting Right Now?

Every minute the water keeps flowing is more drywall, flooring, and insulation crossing from dryable to replace. Allan or a credentialed Flood Titan technician answers our line directly.

Call 817-95-FLOOD Get A Free Inspection

Trusted Credentials

IICRC

Certified Firm #70249559

BNI Member

Southlake Business Builders Chapter

5.0★

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